Our support team can help you with any questions related to auctions, bidding, registration, payments, and domain transfers.
If you have a question about placing a bid, the status of an auction, or a domain you have won, feel free to contact us. We can also assist with invoices and payments, as well as the process of transferring a domain to your registrar.
To help us handle your request as quickly as possible, please include the domain name and a brief description of the issue. If your question relates to a specific auction, payment, or domain transfer, include any relevant details that will help us identify the transaction.
You can contact us via Telegram or email. During our regular business hours, we typically respond within one hour.
Your request is handled by our own team, which works directly with domain auctions, domain catching, and transfers. This means you won't receive a generic response from an external support center — you'll be speaking with someone who understands the entire process and can help you directly.
During regular business hours, we aim to respond within one hour. You can contact us via Telegram or email. Your questions are handled by our team, which works directly with domain auctions, catching, and transfers.
Yes. If you have a question about a specific domain, simply include the domain name in your message. We can help with information about the listing, bidding process, bids, catching status, or the subsequent domain transfer.
Once the domain has been successfully caught and paid for, we provide you with the transfer code. You can use it to transfer the domain to the registrar of your choice. Our team remains available until the transfer is completed.
You can pay for successfully caught domains via USDT or bank transfer. There are no hidden fees — you pay the amount of your winning bid.
Yes. We work with individual clients as well as companies, agencies, and other legal entities. For bank transfers and any required payment details or documents, please contact our team.
You pay nothing. Payment is required only for domains we successfully catch for you. If we are unable to secure the domain, you have no payment obligation.
